🔐 Privacy Policy – New Zealand (FINAL · Copy & Paste)
At The Mug Spot, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or place an order through our New Zealand store.
📋 Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Email address
- Phone number
- Billing and shipping address
- Order details and purchase history
Payment details are processed securely by third-party payment providers and are never stored on our servers.
Non-Personal Information
- Browser type
- IP address
- Device and operating system information
- Website usage data for analytics and performance monitoring
🔄 How We Use Your Information
We use your information to:
- Process and fulfil your orders
- Communicate order confirmations, updates, and customer support responses
- Improve our website, products, and customer experience
- Send transactional emails and occasional promotional communications
- Add customers to our mailing list following a purchase (you may unsubscribe at any time)
- Comply with legal and regulatory requirements
🍪 Cookies
Our website uses cookies to enhance your browsing experience and improve site functionality. Cookies help us understand how visitors use our website and allow us to remember preferences.
You may disable cookies through your browser settings; however, some website features may not function correctly if cookies are disabled.
🛡️ Data Protection & Security
We take reasonable technical and organisational measures to protect your personal information against loss, misuse, unauthorised access, or disclosure.
All payments are processed through secure third-party payment gateways, and sensitive payment data is not stored on our systems.
Information shared with our production, fulfilment, and delivery partners is transmitted securely and used only for the purpose of completing and delivering your order.
🤝 Sharing Your Information
We only share personal information with trusted third parties when necessary to:
- Process payments
- Produce, fulfil, and deliver orders
- Operate and maintain our website (such as hosting, analytics, and email services)
We do not sell, rent, or trade your personal information to third parties.
📦 Order Fulfilment Partners
Orders placed through our New Zealand store are fulfilled through trusted production and delivery partners to ensure reliable service and timely delivery. These partners receive only the information required to complete and ship your order.
🧾 Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections or updates to your information
- Request deletion of your personal data, subject to legal obligations
- Opt out of marketing communications at any time
To exercise any of these rights, please contact us at info@mugspot.co.nz.
🔗 Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies separately.
📅 Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page, and the effective date will be updated accordingly.
Effective Date: December 2025
📬 Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
The Mug Spot
📧 Email: info@mugspot.co.nz
🌐 Website: https://mugspot.co.nz
